Refund policy
We want you to love your purchase. If it’s not quite the perfect fit or style for you, we’ve made our return process simple and stylish.
To be eligible for a return, please ensure your item meets the following criteria:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
You have 30 days from the date you received your item to request a return. We appreciate your promptness in letting us know if something isn't right.
How to Start Your Return:
Please send an email to endive_73_bids@icloud.com to get the return address and further instructions. Our team will guide you through the next steps to ensure a smooth experience.
Refunds:
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. Please allow 7-14 business days for the refund to be processed and appear in your account, depending on your bank or credit card company's policies.
If you have any questions or need assistance, feel free to reach out to us at endive_73_bids@icloud.com. We’re here to help!